Save on Storage with Box It

First Month FREE, from $110 Per Month

When storing for 3+ Months

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FAQs

  1. What is BOX IT mobile self storage and why is it more convenient than traditional self storage?
  2. Is BOX IT mobile self storage more expensive than other self storage options?
  3. How can I access my BOX IT?
  4. How big is my BOX IT?
  5. Is there a weight limit for my BOX IT?
  6. How do I prepare and pack my BOX IT?
  7. What is BOX IT made out of and is it weather resistant?
  8. How do I secure my BOX IT whilst on my property?
  9. How many BOX IT’s will I need?
  10. Where will my BOX IT be delivered?
  11. Can I leave my BOX IT onsite at my home or office?
  12. How much time do I have to load/unload my BOX IT?
  13. How do I pay for by BOX IT?
  14. Are there items I cannot put in my BOX IT?
  15. Should I get insurance?
  16. How do I organise delivery of my BOX IT?
Question 1: What is BOX IT mobile self storage and why is it more convenient than traditional self storage?

Mobile storage is like regular storage, except we bring it to you. It is more convenient and cost
effective than self storage. No more driving to storage facilities or hiring trucks, we bring your
storage container to your door. To understand more about mobile storage – click here.

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Question 2: Is BOX IT mobile self storage more expensive than other self storage options?

No, BOX IT is cheaper as there is no need to hire a driver, truck or pay delivery costs as with other
movers. For more information about the hidden charges of self storage – click here.

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Question 3: How can I access my BOX IT?

You can access your BOX IT any time, provided you give us 2 business days’ notice. We will bring your BOX IT to you (charges may apply, speak with a friendly Box ).

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Question 4: How big is my BOX IT?

Each box typically accommodates an average room to a room and a half of household belongings and are perfect for furniture storage (they easily fit large furniture e.g., a king size mattress). Each BOX IT box is – 2.4m long, 1.5m wide and 2.2m high externally, or 2.32m long, 1.46m wide and 1.98m high internally. Our boxes have a large door for easy access. For more space, simply order more boxes!

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Question 5: Is there a weight limit for my BOX IT?

Yes, we accept 1 tonne maximum weight per BOX IT. Your Box It will be weighed on collection, but don’t worry – should your Box It be too heavy, we normally have a spare on hand if required!

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Question 6: How do I prepare and pack my BOX IT?

We have prepared some handy tips to help you prepare your belongings and safely load them into your BOX IT here.

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Question 7: What is BOX IT made out of and is it weather resistant?

BOX IT boxes have been custom designed and are built to last. BOX IT boxes are constructed from a galvanised steel frame and high-quality wood composite which is proven to be a stable and durable material to transport and store your belongings in, with reduced chance of mould and mildew due to its breathability.

BOX IT boxes rest off the ground, keeping the box breathing and dry when outside of our undercover, secure waterproof storage facility.

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Question 8: How do I secure my BOX IT whilst on my property?

We provide you with 2 padlocks of which only you have access to. Once we collect your BOX IT you can rest assured your belongings are safe in our state of the art, under cover, security monitored storage facility. As you’d expect we undertake all of the proper pest control preventions via licensed and authorised suppliers to ensure the best environment to store your belongings.

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Question 9: How many BOX IT’s will I need?

Generally, you will need 1 box for every average room to a room and a half of furniture you wish to store. You can always order more than less, as you will not be charged for a delivered box unless you actually use it. Our friendly BOX IT experts are more than happy to assist you with estimating the volume of belongings you need to store.

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Question 10: Where will my BOX IT be delivered?

Your BOX IT will be delivered to your nominated location. The location must comfortably fit an average car, for instance on the street or driveway. We have prepared more information to assist you here. Be sure to contact your local council for permits if required, click here for more information.

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Question 11: Can I leave my BOX IT onsite at my home or office?

Unfortunately not, we will collect your BOX IT within 48 hours or 2 business days of delivery to store at our secure storage facility.

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Question 12: How much time do I have to load/unload my BOX IT?

You have 48 hours (2 business days) from delivery to load your BOX IT, then we will pick it up and store it in our secure storage facility. We also have following other delivery options:

Wait on site
If you only have one BOX IT, we can organise a wait on-site option for you. Our driver can wait up to 30 mins free of charge, thereafter $50 is charged every 30 mins.

Same day pick up
In some cases, a same day pick up may be available, speak to our BOX IT experts to find out if this is available in your area.

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Question 13: How do I pay for by BOX IT?

BOX IT accepts direct debit transfer. When you place your order, you will be charged the first month’s rent, packing supplies and an administration fee (including two padlocks) if applicable. Moving forward, you will receive your monthly invoice and the balance will be charged via direct debit. All fees are due upfront.

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Question 14: Are there items I cannot put in my BOX IT?

For legal and safety reasons you cannot store the following items:

  • Firearms or explosives
  • Flammable or hazardous goods
  • Toxic or contaminated items
  • Living plants or animals
  • Food or perishable goods
  • Illegal items
  • Waste
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Question 15: Should I get insurance?

BOX IT has its own insurance policy. We advise insuring your belongings as your house and contents will not cover items in storage.

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Question 16: How do I organise delivery of my BOX IT?

Organising delivery of BOX IT and your items is easy. Simply call 1300 426 948 and one of our friendly BOX IT experts will book in a convenient date and time your delivery. Please ensure you give us minimum 2 business days’ notice, particularly over the Christmas break, our busiest time of the year.

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